News & Updates

Huffington Post: Finish an Appointment the Way You Began, by Gina Rivera

The way you finish an appointment, the way you cross that finish line with your client in the salon is so important.

You only get one chance to make a first impression but the same can almost be said of a parting impression. So don’t rush your client out the door. Don’t start cleaning up while your client is still in your salon. Don’t make her feel like you’re in a hurry.

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